Frequently Asked Questions

• What electrical services do you offer?
  We offer a full range of electrical services including installations, rewiring, consumer unit upgrades, EV charger installation, lighting design, fault finding, and both residential and commercial electrical work.
• Are you NICEIC or NAPIT registered?
  Yes, we are fully certified and registered with a recognised electrical competency scheme, ensuring all our work meets UK wiring regulations (BS 7671).
• How do I get a quote?
  You can request a free quote by contacting us via phone, WhatsApp, or through our website contact form. We aim to respond within 24 hours.
• Do you cover emergency electrical work?
  Yes, we provide emergency call-out services. Contact us directly via phone or WhatsApp for urgent electrical issues.
• Do you install EV charging points?
  Yes, we install EV charge points for both domestic and commercial properties across Birmingham and the West Midlands, including OZEV-approved installations eligible for government grants.
• Can you replace my consumer unit (fuse board)?
  Yes, we carry out full consumer unit upgrades to modern, compliant units with RCD and RCBO protection, ensuring your property meets current BS 7671 wiring regulations.
• What is an Electrical Installation Condition Report (EICR)?
  An EICR is a formal inspection of your property's electrical installation to assess its safety and compliance with current standards. It is legally required for rental properties in England every 5 years.
• Do I need an EICR as a landlord?
  Yes. UK law requires all private landlords to have a valid EICR carried out by a qualified electrician before new tenants move in and at least every 5 years. We can carry this out quickly and issue the certificate on the same day.
• Do you carry out full house rewires?
  Yes, we specialise in full and partial rewires for older properties that no longer meet current safety standards. We work cleanly and efficiently to minimise disruption to your home.
• Can you install smart home or smart lighting systems?
  Yes, we install smart switches, dimmers, and integrated lighting systems compatible with major platforms including Google Home, Amazon Alexa, and Apple HomeKit.
• Do you install outdoor or garden lighting?
  Yes, we install a wide range of external lighting including security lights, garden feature lighting, and driveway lighting, all weatherproofed and installed to the highest safety standards.
• Are you able to carry out electrical work in commercial premises?
  Yes, we work with businesses of all sizes across the West Midlands, from small offices and retail units to larger commercial and industrial properties.
• What should I do if I have a power cut or electrical fault?
  First, check your consumer unit for any tripped breakers or blown fuses. If the issue persists or you are unsure, contact us immediately. Do not attempt to investigate or repair electrical faults yourself.
• Do you offer free quotes?
  Yes, we offer free, no-obligation quotes for all electrical work. Simply contact us via phone or WhatsApp with details of your requirements and we will get back to you promptly.
• How long does an EICR take?
  An EICR typically takes between 2 and 4 hours depending on the size of the property and the number of circuits. We aim to complete the inspection and issue the certificate on the same day.
• Is your electrical work guaranteed?
  Yes, all work carried out by Zivaa Electrics is guaranteed. We stand behind the quality of our installations and are happy to return if any issues arise.
• Do you work on new build properties?
  Yes, we work on new build and newly converted properties, carrying out first and second fix electrical installations, testing, and certification.
• Can you install a security alarm or CCTV system?
  Yes, we can install wired security alarm systems and CCTV cameras for both residential and commercial properties, helping to protect your home or business.
• How do I book an electrician from Zivaa Electrics?
  Booking is simple — call us or send a WhatsApp message with your requirements and preferred dates. One of our team will confirm your appointment and provide a free quote if needed.